Management & Supervision
 
Management and Supervision Dept - Student Profiles

Human Resource Management Certificate Program

Here are some profiles of students currently taking classes in the Human Resource Management certificate program.

Meet Nicole Phillips.  Human Resource Management Certificate Spring 2009

Here is what Nicole had to say about her human resource internship:


"I completed an internship at AchieveKids during Spring 2009.  I was the Human Resources intern and was supervised by Barbara Johnson, Director of Human Resources.  AchieveKids is a school for kids ages 5-22 that have mental disorders and/or are developmentally challenged.
The organization provides educational services in a non-public school setting as well as counseling services for the clients.  AchieveKids has locations in San Jose as well as Palo Alto.

At the beginning of my internship, I wrote out two learning objectives that I wanted to accomplish during my internship at AchieveKids.  These learning objectives are as follows:
I feel that I have accomplished and surpassed these objectives during my two and a half months of internship.

Initially when I began my internship at AchieveKids, I was asked to research other union schools in the area to compare and contrast all of the elements involved in the union contracts.  AchieveKids was going to be going into union negotiations soon and wanted to ensure that what they offered employees was comparable to other schools in the area.  I began doing this by completely reading the union contract for AchieveKids and becoming familiar with the terminology used in the contract.  I then created a spreadsheet that showed all of the comparisons for each school that I researched as well as weach aspect of the contract.

Another project that I assisted with was the annual organizing and clearing of confidential human resource documents.  I had the chance to learn what documents needed to be kept for a certain amount of time.  I also shredded many documents that were no longer needed but needed to be disposed of properly since they contain sensitive information.  During this time, I also assisted with gathering and organizing all employee documentation that was needed for an upcoming audit.

Before I started this internship, I was aware of the basic tasks that were involved in the Human Resources department.  However, I had very little experience.   This internship provided me the opportunity to learn about the many laws and requirements that govern the human resource department in any organization."


Meet Shweta SrivaStava.  Human Resource Management Certificate Spring 2009

Here is what Shweta had to say about her human resource internship:


"I started my internship in Spring 2009 at Community Gatepath. Community Gatepath is the largest non-profit organization actively working in San Mateo  County.  For nearly 90 years, Community Gatepath has been helping children and adults with disabilities achieve personal goals and live full and productive lives in school, the community, home, and the workplace.

At the beginning of my internship I developed specific learning objectives and tried to learn as much as I could to achieve my goal. Throughout the internship I have maintained a daily journal of task and projects which show what tasks I completed in a day.

My projects varied from compensation, benefits, to policies of the company, and recruitments. I compiled and created database for employees and volunteers for their FBI, DMV, TB, physical clearance which were some of the requirements laid by the company. I screened the exit interview questionnaire and created a database which highlighted the feedback from the employees. I participated in compiling the paperwork for all the new employees which included: (1) information on their benefits program (dental, medical, 401K, Flex plan, FMLA) and insurance program; (2) personal information, like their performance reviews, their application for the job, offer letter; and also (3) forms they need to sign as required by Community Gatepath, Federal and state laws, for example, W2 tax forms, I-9 forms, Equal Employment opportunity data form, statement acknowledging requirement to report suspected abuse of dependant adults and elders, child abuse, sexual harassment, security access request, acceptable computer use statement, work schedule agreement, Notice of Employee Rights, EDD (Employee’s Withholding Allowance Certificate), criminal record statement, and employee data input form. I was actively involved in I-9 auditing.
I also created an applicant tracking database which could give information about the candidates who apply for various positions. I posted job openings on different college websites and updated them from time to time. I was also involved with telephonic interviews and one exit interview.

The internship experience was very enriching and a great learning experience for me. I approached my internship with a positive attitude – with a mindset to be open to any kind of work as long as I was learning something new and useful. The knowledge which I gained from Mission College was really helpful as I was able to co-relate things quickly when I dealt with them practically.  In addition to accomplishing my learning objective, I was able to learn some transferable skills which will help me in my future plan. Observing my seniors helped me to understand that a person working in Human Resource has to be patient, calm and focused all the time as Human Resource department deals with variety of situations at one time -- starting from benefits, policies, and compensation, to training and people.  As a result of participating in this internship, I continue to have positive feelings toward the field of Human Resources. At this moment I am looking for jobs in the field of Human Resource. I feel that the experiences I had in my internship, like hands on experience of different subdivision of human resources and also transferable skills will definitely prove an asset for my future jobs."