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Mission College SmartPass

Free VTA transit paid by your student fees 

Mission College SmartPass

In Spring 2016, the Associated Student Government (ASG) held the Eco Pass Special Election. With the majority of votes of Mission College Students and the approval of the Board of Trustees, the ASG Student Senate is honored to bring the Eco Pass, now known as SmartPass, opportunity to all Mission College students. We hope you enjoy your free ride!

SmartPasses can be obtained the Campus Center Information Desk

For more information about Mission College SmartPass, please refer to the SmartPass Guide.

How to Obtain an SmartPass

Majority of Students

Students taking a minimum of 0.5 units at Mission College (including Online Students)

1. Visit the Information Desk at the Mission College Campus Center with the following items: (1) A photo ID (acceptable forms: High School ID, State Issued ID, Driver License, Passport, or Government-issued ID from other countries) (2) Student Schedule and (3) Registration Fee Assessment (No electronic devices accepted). The name that appears on the school document must match with the name on the government or school-issued ID.

2. A Campus Center staff will check all three documents to verify that you are currently taking classes at Mission College and all fees are paid.

3. A Campus Center staff will take a photo and print your new SmartPass - Clipper card.

It may take up to three (3) business days for your card to become activated. If your card has not been activated after three (3) business days, please contact VTA Customer Service Call Center at (408) 321-2300.

Mission Early College High School Students

1. Visit the SmartPass Coordinator at the Office of Student Activities at the Mission College Campus Center with the following item: (1) A photo ID (acceptable forms: High School ID, State Issued ID, Driver License, Passport, or Government-issued ID from other countries). The name that appears on the school document must match with the name on the government or school-issued ID.

If you do not have a valid government issued photo ID, we will check to see if your picture is provided in the data provided by Mission Early College High School (MECHS). If the data provided by MECHS does not contain your photo ID, your SmartPass request will be on hold until a valid photo ID is shown.

2. The SmartPass Coordinator or staff will verify your ID and give an approval for the Campus Center staff at the Information Desk to proceed with the process.

3. A Campus Center staff will take a photo and print your SmartPass - Clipper card.

It may take up to three (3) business days for your card to become activated. If your card has not been activated after three (3) business days, please contact VTA Customer Service Call Center at: (408) 321-2300.

International Students 

1. Visit the Information Desk at the Mission College Campus Center with the following items: (1) A photo ID (acceptable forms: High School ID, State Issued ID, Driver License, Passport, or Government-issued ID from other countries). The name that appears on the school document and photo ID must match with the name on the the list provided by the International Student Services.

This section applies for International Students that are enrolled in the IIS Intensive English Program. If you are an International Student not enrolled in the IIS Intensive English Program, please refer to "Majority of Students".

2. A Campus Center staff will check your photo ID to verify that you are an IIS student and on the list provided by the International Student Services.

3. A Campus Center staff will take a photo and print your SmartPass - Clipper card.

It may take up to three (3) business days for your card to become activated. If your card has not been activated after three (3) business days, please contact VTA Customer Service Call Center at: (408) 321-2300.

Notes
  • This opportunity is not available to Community Education Program, Non-Credit program and Concurrent Enrollment High School Students.
  • Students that register for Winter session Only will NOT have the option to receive the VTA SmartPass Clipper card and will not be charged this fee.
  • If your title is Faculty, Staff or Administration at Mission College and you are currently taking a course at Mission College, you may receive the VTA SmartPass.
  • Each Semester you do not need to replace your Clipper card (Please do not throw it away). Your SmartPass Clipper card will automatically reload each semester while you are continually enrolled at Mission College.
  • Do NOT punch holes, bend, cut or mishandle your card. It may cause damage to the Clipper Card and may render the card void.
  • We highly recommend you register your Clipper card online by going to www.clippercard.com
  • All students that ONLY register for Summer semester classes will be charged the part – time student fee upon enrollment.

Using Your SmartPass

SmartPass Reactivation

If you are returning to Mission College after an absence of one or more semester(s) and you still have your physical Mission College SmartPass Clipper Card, please refer to the following process:

  1. Visit the Information Desk at Campus Center with all four (4) of the following items:
    • A photo ID (acceptable forms: High School ID, State Issued ID, Driver License, Passport, or Government-issued ID from other countries)
    • Student Schedule and Registration Fee Assessment of the current term (No electronic devices accepted)
    • Your issued Mission College SmartPass Clipper Card
  2. The staff at the Information Desk will verify your documents and fill out a SmartPass Reactivation Form. The staff will keep your Student Schedule and Registration Fee Assessment for record.

It may take up to seven (7) business days for your card to become reactivated. If your card has not been activated after seven (7) business days, please contact VTA Customer Service Call Center at (408) 321-2300

If you lost your physical Mission College SmartPass Clipper card, please refer to SmartPass Replacement Policy.

How to Use the SmartPass

Get a tutorial on how to use your new Clipper Card!

Important Dates

Important Dates

Semester In-Person
Distribution Begins
In-Person
Distribution Ends
Valid 
Fall-Winter 2018 August 22, 2018 December 13, 2018 Aug. 25, 2018 - Jan. 25, 2019
Spring 2019 January 23, 2019 August 22, 2019 Jan. 26, 2019 - Aug. 23, 2019
Summer 2019 May 22, 2019 August 22, 2019 May 28, 2019 - Aug. 23, 2019
Scroll right for full chart
Keep Your Card

Please do not lose your Clipper card - the cost of the first replacement is $25. Please see Replacement Policy for more information.

The SmartPass will automatically renew, for as long as a student is enrolled at Mission College, taking eligible course(s), and continues to pay tuition and fees. Students keep the same card from semester to semester. If you drop or withdraw from all of your classes, the Clipper card will be updated to reflect a “non-student” status and the SmartPass will no longer be valid.

If you are returning to Mission College after an absence of one or more semester(s), your SmartPass Clipper card could be reactivated to reflect your current status (please refer to SmartPass Reactivation).

In addition to the Mission College SmartPass Program, you may still use your Clipper card with other transportation agencies if you wish. You may choose to load more funds to your current card by creating an account online at Clipper card to ride outside of Santa Clara County.

VTA Routes

There are two current bus lines stop at Mission College – VTA Routes 57, 60.

We encourage you to check VTA's website or the Transit App for bus routes to plan your trip accordingly. You may also pick up bus schedules at the Campus Center Information Desk or Welcome Center.

The SmartPass provides students with unlimited rides on Santa Clara Valley Transportation Authority (VTA) buses and light rail services within Santa Clara County. The SmartPass is not valid on VTA Express Bus, ACE, Amtrak, BART, Caltrain, Highway 17 Express, Dumbarton Express, Monterey-Salinas Transit, Muni, and SamsTrans. If you choose to use your Clipper card with Express Bus or other transportation agencies outside of Santa Clara County, you may load funds to your card by creating an account online at the Clipper card website.

We highly recommend that you register your Clipper card online to get updates on services and fare changes, even if you do not use services that require additional funds.

If there are no routes suitable for you to commute by bus to school, you may still enjoy your SmartPass on weekends or any other convenient time.

Refund Policy

Drop/ Withdrawal Classes

Before Census Date: If you drop all of your classes before the Census Date, please visit the Admission & Records to receive your refund. Your SmartPass will be deactivated.

After Census Date: If you drop all of your classes after the census date, you will not be eligible for any refund and your SmartPass will be deactivated.

Short-Term Classes that have less than five (5) meetings, the last day to drop with a refund is the day before the first class meeting. Your SmartPass will be deactivated if you are taking less than 0.5 units.

Change of Status

Full time to Part time: If your enrollment status changes from Full-time student to Part-time student, your account will be refunded for the difference between Full-time and Part-time SmartPass fee, only if you dropped class(es) before Census Date.

Part Time to Full time: If your enrollment status changes from Part-time student to Full-time student, your account will be charged for the difference between Part-time and Full-time SmartPass fee.

Part-Time (0.5 - 11.5 units)             Full time (12 units or more)

Please check the Mission College website Important Dates for specific dates.

Replacement Policy

Lost Card

If you lost your card, please refer to the following process:

  1. Visit the Office of Student Activities to fill out Lost/Stolen/Defective form with all of the following items: (1) A photo ID (acceptable forms: High School ID, State Issued ID, Driver License, Passport, or Government-issued ID from other countries) (2) Student Schedule (3)Registration Fee Assessment (No electronic devices accepted.)
  2. Visit Admissions & Records to pay the replacement fee and obtain a receipt
  3. Visit Information Desk at Campus Center with the following four (4) items:
    • A photo ID (acceptable forms listed above)
    • Student Schedule document (No electronic device accepted)
    • Registration Fee ( No electronic device accepted)
    • Replacement fee receipt from Admissions and Records

 Stolen Card

If your card was stolen, please file a police report and refer to the following process:

  1. Visit the Office of Student Activities to fill out Lost/Stolen/Defective form with all of the following items: (1) A photo ID (acceptable forms: High School ID, State Issued ID, Driver License, Passport, or Government-issued ID from other countries) (2) Student Schedule (3)Registration Fee Assessment and (4) a copy of the Police Report
  2. Visit Admissions & Records to pay the replacement fee and obtain a receipt
  3. Visit Information Desk at Campus Center with the following five (5) items:
    • A photo ID (acceptable forms listed above)
    • Student Schedule  (No electronic device accepted)
    • Registration Fee (No electronic device accepted)
    • Police Report
    • Replacement fee receipt

Defective Card

If your card is defective please refer to the following process:

  1. Please call Clipper Card Customer Service at 877.878.8883 to report your defective Clipper card and discuss their options, or bring your card to an in-person Customer Service Center
  2. Visit Office of Student Activities with your defective card to fill out the Lost/Stolen/ Defective form with all of the following items:  (1) A photo ID (acceptable forms: High School ID, State Issued ID, Driver License, Passport, or Government-issued ID from other countries) (2) Student Schedule and (3)Registration Fee Assessment
  3. Visit Admissions and Record and pay the defective replacement fee and obtain a receipt
  4. Visit Information Desk at Campus Center with the following four (4) items:
    • A photo ID (acceptable forms listed above)
    • Student Schedule document (No electronic device accepted)
    • Registration Fee ( No electronic device accepted)
    • Replacement fee receipt

A SmartPass - Clipper card that is damaged caused by negligence or mishandling will be charged the full replacement fee of $25 instead of the defective fee.

Note

  • This policy applies to all Mission College Students who are eligible for the SmartPass Clipper card including Institute for International Studies students (IIS) and Mission Early College High School (MECHS).
  • The replacement fee is not refundable even in the case that the original card is found. No more than one (1) replacement card per academic year.
  • Replacement fee will only replace your Clipper card and SmartPass, not any other stored value on the lost/stolen/defective card. Mission College does not take responsibility for stored valued in your Clipper card.
  • Please note that it may take up to three (3) business days for new cards to be activated.
Replacement Fee

All fees are paid at Admissions & Records located in the Student Engagement Center. Only one replacement per academic year.

First Time:
Lost: $25
Stolen with Police report: $15
Defective Card: $6

Second Time:
No Replacement

Illegal Use

The Mission College SmartPass Clipper card has a serial number that is linked to your name, student ID number and your photo ID. It is nontransferable, therefore, cannot be sold, transferred, duplicated or filed as a false claim. Transfer of the SmartPass Clipper card to another person is strictly prohibited and constitutes fare evasion, a violation of California Penal Code 640. Violation of California Penal Code 640 is punishable by a fine not to exceed $250 and/or by community service for a total time not to exceed 48 hours. (California Penal Code Section 640(c))

VTA drivers and inspectors will not accept an expired or deactivated SmartPass. Attempts to transfer, sell or misuse the Mission College SmartPass Clipper card will result in immediate deactivation of the SmartPass. The College will report any solicitation of sale or transfer of the SmartPass to law enforcement authorities. Students in violation may be liable for the amount equal to the cost of a VTA Adult Regular Annual Pass (approximately $880) and other violations and disciplinary actions provided in the West Valley- Mission Community College District’s Standards of Conduct AP (5500) and Student Discipline Procedures (AP 5520) including possible suspension or expulsion from the College. Misuse will result in confiscation by VTA authorized personnel.