Instructional Technology & Services - IT&S

Facilities and Services
Staff
  • Mike Fee
    Telecommunications/AV Multimedia Specialist
  • Patrick Ly
    Server Systems Administrator
  • Greg Shaw
    Instructional Media Producer/Director
  • Robert Guest
    Desktop Support
Service Area Outcomes

Tech Labs

SAO 1: Instructors who submit a project (defined as enhancing instructional technology methods to students) work order request will receive an acknowledgement of the request along with request for a project meeting.
SAO 2: Instructors who submit an urgent (defined as any event impeding instruction to students) service call work order request will receive an acknowledgement of the request and responsive action.

Web & Media Services

SAO 1: Mission College employees who submit an urgent (defined as any action requiring immediate resolution) work order request will receive an acknowledgement of the request and responsive action.
SAO 2: Mission College employees who submit a project (defined as activity that requires planning and prioritization) work order request will receive an acknowledgement of the request along with a request for a project meeting.