Analyzing Organizational Needs

Assessing Employees' Skills

Creating Solutions

The Workplace Learning Resource Center provides client centered, flexible analysis and assessment for our partner/clients. We are equipped to work with you to analyze your needs, assess the target population and develop and deploy courses that will provide results oriented training in the basic skills and ESL. Our flexible approach allows us to use a variety of analysis and assessment tools to meet our partner/clients needs, timeframe and budget.

The graphic below represents the optimum partnership building paradigm for a successful course deployment and partnership creation:

Analyzing Organizational Needs

Working with our client/partners the Workplace Learning Resource Center (WpLRC) at Mission Community College likes to form Planning Teams to establish how best to proceed with training that matches the client/partners' needs. The WpLRC prides itself in being able to tailor our analyses to the wishes of our client/partners.

• Industry Driven Analyzing–Client/partners explain their needs and we jointly develop courses or programs to meet them.
• Job Shadowing–Training expert goes to workplace and analyzes tasks and performs a literacy audit to determine tasks and skills necessary for job performance.
• Job Profiling–Touring worksite and meeting with Subject Matter Experts to perform task and skills analysis.

• Workkeys & Trade;–A formal and reliable system from ACT for profiling jobs requiring focus sessions with SME's that delivers a wealth of information with which to identify skill gaps and develop targeted training.
• CASAS– A format for analyzing language and communications tasks and processes.
• Custom Job Task Analysis–Our trained staff will meet with your SME's and target workers to develop a needs profile.

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Assessing Employees' Skills

The WpLRC can make use of a wide variety of assessment tools in order to match the training provided to the needs analyzed. Future participants must be assessed to see what tasks and skills need to be optimized to bridge the gap between the needs of the company and the abilities of the employees. Training to bridge this gap will ensure the success of both the company and the employee.

Assessment tools vary in what they assess and who they target. As examples, we have listed some of the tools that we have used in the WpLRC.

Creating Solutions

The SME's conduct a gap analyses of organizational needs and worker abilities in order to create an optimum training programs. These analyses yield information that then becomes the bases for training solutions. The solutions that come out of these analyses are unique to each situation, and we pride ourselves in creating solutions that will improve performance.

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