The WpLRC at Mission Community College developsn in cooperation with its client/partners, the best possible match between training and expected outcomes. Our course designers and instructors are capable of developing courses that meet even the most demanding of needs.
Customized Courses—a sample of courses we have developed
Course Outlines—three outlines that demonstrate the bredth of our design and implementation capability
Sample Custom Curricula (Contact WpLRC for complete resource)
Customized Courses: The center conducts needs assessment and develops courses and curriculum to meet companies' basic skills training needs. Although courses vary in topic, length, and level to meet client needs, the following sample of courses may give an idea of what could be crafted.
Math for Manufacturing: Using percentages, charts, ratios, as well as company specific mathematical problems, employees develop skills needed in the high tech environment. (48 hours)
Language Skills for Understanding & Applying Workplace Data: Designed for non-native speakers of English, the course showed employees how to read, create, discuss charts and graphs found in their workplace. (40 hours)
Reading, Writing, and Presentation Skills: Employees use critical thinking skills, e-mail, and Power Point to research workplace issues and present their findings to each other and management. (48 hours).
English as a Second Language in the Workplace (Beg., Int., & Adv.): Courses are developed to focus on either oral or written communication, incorporating vocabulary, grammar, and functions of English (e.g. asking for clarification, giving suggestions, leading discussions) needed to perform job duties. (40+ hours)
Improving Your Spoken English: Level I
Overview:
In fast-paced, information-rich, and highly verbal Silicon Valley, proficiency in English is necessary for maximum effectiveness on the job. This ten-week workshop is designed for foreign-born professionals who wish to increase the fluency and comprehensibility of their spoken English.
The sessions will focus on pronunciation, pitch, intonation, and emphasis. In addition to 20 hours of class time, students will receive an assessment with the instructor to identify individual needs and a progress review to set up a developmental plan. Participants will be provided with textbooks and audio and videotapes. There will be oral homework and assignments to interact with native speakers.
Course Objectives:
Target Audience:
Foreign-born professionals who want to improve their spoken English.
Instructor:
Marsha Chan, Mission College Faculty
Class Length:
Class consists of ten two-hour classes: 5:15 p.m. - 7:15 p.m.
The instructor will also schedule two half-hour sessions with each student outside of the scheduled class hour for assessment and progress review discussions.
Dinner will be provided between 4:45 p.m. - 5:15 p.m.
Dates (all TBD):
TBD
Location:
Conference Room 3101
for Applied Materials
Overview
This course is to provide an introduction to American Business Culture and Practices through an immersion course lasting 5 days. The course will stress common language functions in business situations along with an introduction to life in the United States.
Course Objectives:
Target Audience
Managers and technical staff from a foreign country coming to stay in the United States for six months.
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| Day One | Gather at training site | Introduction and Welcome
Meeting and Getting to Know People Learning Strategies Break Making Contact and Exchanging Information Over the Phone Discussion and Homework Assignment
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| Day Two | Applied Materials Orientation Discussion and Quiz
Stating Opinions, Suggestions, Agreement Break Pronunciation Practice |
Current Event Summaries
Lunch Dining Etiquette and Invitations Idioms Break Personal Safety Video |
| Day Three | Idioms and Safety Video Quiz
Conversation Techniques Break Gender Awareness |
Current Events
Lunch Apologizing and Sympathizing Pronunciation Practice Break Importance of Body and Paralanguage American Economy and Video |
| Day Four | Quiz and Feedback Session
Teamwork and Problem Solving Driving in America Break Business Idioms Current Events |
Lunch
Written Office Communication Mock Meetings to Practice Communication Skills |
| Day Five | Quiz Over Expressions Learned so far
Socializing Current Events Off Campus Lunch |
Austin Orientation
Art of Listening Wrap Up |
Course Curriculum—Golden Bear Packaging
Overview
This course is to provide training to ESL customer service personnel in order to create an understanding of the job requirements and expectations. It includes modules on the following subjects: Company Service, Communication Flow, and Performance and Measurement.
Course Objectives:
Target Audience
Employees (ESL) new to customers service, sales staff.
I. Company Service Focus
II. Communication Flow
III. Performance and Measurement