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Health Resources

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Health Resources

The following our helpful resources. 

The Counseling Office is located in room SEC-139, in the Student Engagement Center.  Please call 408-855-5555 for crisis and/or personal counseling.


Mission College Employees

College employees who experience personal distress are referred to Claremont EAP, call 800-834-3773, which is available 24 hours, 7 days/week.    This service is arranged by our the WVMCCD Human Resources Department to support employees and their immediate family members. 

General Health Resources

211 - call this number for referral information on basic human needs, such as physical and mental health, employment

24 Hour (EPS) Emergency Psychiatric Services – Santa Clara Valley Medical Center
871 Enborg Ct., San Jose, CA 95128
(408) 885-6100

Asian Americans for Community Involvement
2400 Moorpark Avenue, Suite 300, San Jose, CA 95128
(408) 975-2730
Mental health counseling; many Asian languages spoken

Bill Wilson Center 24 Hour Crisis Line
3490 The Alameda
Santa Clara, CA 95050
(408) 850-6125
Mental/ Physical/ Financial/Sexual problems and more

Child Abuse Reporting Center
408-299-2071; South County:  408 - 683-0601

Elder Abuse - Adult Protective Services
408 -928-3860

Domestic Violence

Community Solutions Crisis Line (24 hours) - 408-683-4118
Next Door Solutions (24 hours) - 408 - 279-2962

National Domestic Violence Hotline (24 hours) -1-800-799-SAFE (7233)

Drug Addiction and Rehab - a comprehensive website of resources and treatment options leading to the path of recovery.

Gateway— Alcohol & Drug Screening, Information, and Referral
1 (800) 488-9919

Mental Health Urgent Care is part of Santa Clara County Mental Health Department

871 Enborg Court
San Jose, CA  95128
408-885-7855; after hours:  1-800-704-0900   Walk-in outpatient crisis clinic, 8 am to 10 pm, 7 days/week.  MHUC provides screening, assessment, crisis intervention, referral and short-term treatment for adolescents and adults.  The program is designed to avoid involuntary hospitalization, psychiatric emergency room visits, and incarceration.

Mental Health Toll-Free Call Center - Toll-free:  1-800-704-0900 or 1-408-885-5673

Momentum for Mental Health (Medi-Cal eligible)
206 S. California Ave., Palo Alto, CA 94306
(650) 617-8340
2001 The Alameda, San Jose, CA 95126
(408) 261-7777
www.momentumformentalhealth.org

NAMI Santa Clara County - 1-408-453-0400  1150 South Bascom Avenue, Suite 24, San Jose, 95128  Mon to Fri:  10 am to 2 pm

Safe Alternatives Shelter
(510) 794-6055 (24 hour hotline)
Interpersonal violence, emergency shelter, temporary restraining orders

SUICIDE AND CRISIS HOTLINE (24 hours) Santa Clara County Mental Health Department - 1-855-278-4204

Santa Clara County Mental Health Call Center24 hours
1 (800) 704-0900
Multi-lingual, Crisis Intervention, Referrals, Short-term counseling

Sexual Assault

Community Solutions (South County) - 408-779-2115

YWCA RAPE CRISIS -24 hours- 408-287-3000 or 650-493-7273 Sexual Assault Crisis Line

YWCA Domestic Violence Department Support Network
375 South 3rd Street, San Jose, 95112
1 (800) 572-2782
Emergency shelter, legal advocacy, counseling

Veterans Crisis Line - 1-800-273-8255 and press 1 or text message to 838255 to receive confidential support 24 hours a day, 7 days a week, 365 days a year.  The Veterans Crisis Line connects Veterans in Crisis and their families and friends with qualified, caring Department of Veterans Affairs responders through this confidential toll-free hotline.  Support for deaf and hard of hearing individuals is available.  You can also chat online confidentially.

Veteran Affairs local Mental Health Clinics (8 am to 4:30 pm).  An Officer of the Day is on duty who would take crisis calls or arrange an appointment for a mental health intake:

VA San Jose Clinic, 80 Great Oaks Blvd, San Jose, CA,  95119, 408-363-3000

VA Menlo Park Clinic, 795 Willow Road, Menlo Park, C,  94025, 650-493-5000, ext. 22234.  This facility is primarily for rehabilitation, not acute mental health crisis.

VA Fremont Clinic, 39199 Liberty St, Fremont, CA, 94538, 510-791-4000

VA Palo Alto facility, 3801 Miranda Avenue, Palo Alto, 94304, 650-493-5000

Mental health care is available on a 24/7 basis at Palo Alto Emergency Room, 3801 Miranda Avenue, Palo Alto, Ca, 94303.

For Combat vets only, there is a non-medical "storefront" Vet Center at 278 N. 2nd St, San Jose, CA, 95112, 408 -993-0829.  Counseling services are available for veterans and their families.

Voices United  (Silicon Valley Resource on Substance Use and Addiction)
(408) 292-7292; Hope Line: 800/NCA-CALL
Substance abuse counseling for individuals and families

Online Presentation - "Mindfulness for Stress Reduction" - by Dr. Amy Saltzman (Spring, 2012)

Crisis Intervention Guidebook - Assisting the Emotionally Distressed Student  - this is a resource guide intended for employee use.  Individuals who may seem troubled are referred to on and off-campus resources.

Free Online Training - QPR (Question, Persuade and Refer (1 to 1.5 hours) for suicide prevention - open to anyone 18 years or older who lives or works in Santa Clara County Like CPR, QPR is an emergency response to someone in crisis. You will learn: myths and facts about suicide; warning signs of suicide; to question or talk with suicidal people; to persuade them to seek help; to refer them to resources. If you have questions, call Zinat Mohamed, 408-885-6421. This program is made possible by YOUR Mental Health Services Act (MHSA) funds.

Free Online Training - Kognito's Students At Risk for Faculty & Staff (45 minutes to 1 hour). Mission College employees are encouraged to take this training to safeguard students and support mental and behavioral health. The goal of this program is to significantly increase the number of people in the community who are trained to identify and talk to students exhibiting signs of psychological distress and motivate them to seek appropriate help.  Possible signs of distress include depression, anxiety and thoughts of suicide.  Learn more at CCC Student Mental Health Program at kognito.com/ccc.

Sexual Assault

Myth: Rape is just unwanted sex, and isn't really a violent crime.

Fact: Rape is more than just unwanted sex. Rape is an act of violence because the rapist uses force as a motive for power and control. One out of every eight adult women has been a victim of forcible Rape. (National Victim Center and Crime Victims Research and Treatment Center, 1992).

Ways to Prevent Sexual Violence—For Women & Men*

Women

Be aware of your surroundings.  There is a higher chance of avoiding sexual assault just by being aware of what and who is around you. Being cautious and alert can only be to your benefit. Know your sexual desires and limits.  Believe in your right to set those limits.

Communicate your limits as clearly as possible.
If someone starts to offend you, tell him early and firmly. Being polite is O.K. As long as you are firm and assertive. Say "no" when you mean "no" and be prepared to repeat it. Dress comfortably.

Dress as you please. However, non-restrictive clothing could be an advantage. We don't want to lead anyone to think that when a woman dresses provocatively she is giving permission to be sexually violated. Nobody asks to be sexually violated or raped, but to be aware that if someone ignores your limits and assertiveness, you want to be able to run and fight back if needed. Avoid excessive us of alcohol and drugs.
Alcohol and drugs interfere with clear thinking and effective communication.

If you are walking alone, try to have a whistle with you. If you find yourself in danger, blow the whistle to attract attention for help (Mission College Student Health Services provides whistles). Another item that may help you, if in danger is Chemical Mace, to spray in attackers eyes. Using items such as keys, pencils, pens, or books can also be used to defend yourself against an attacker.

Men

Know your sexual desires and limits, communicate them clearly.
Be aware of social pressures. There is nothing wrong with not scoring.Being turned down when you ask for sex is not a rejection of you personally.

Women who say "No" to sex are not rejecting the person; they are expressing their desire to not participate in a single act. Your desires may be beyond your control but your actions are within your control.Accept the woman's decision.

"No" means "No". Don't read other meanings into the answer.
Don't continue after "NO!"Do not assume that just because a woman dresses in a sexy manner and flirts that she wants to have sexual intercourse.Do not assume that previous permission for sexual contact applies to the current situation.

Health Insurance

Disclaimer:  The Mission College Student Health Services does not endorse any insurance plans. 

Beginning January, 2014, all individuals will be legally required to have healthcare coverage.  Under healthcare reform, the Affordable Care Act ("Obamacare"), health insurance options are made available.   In California, individuals should access "https://www.coveredca.com"  Community college students stand to benefit greatly from the new no and low-cost health insurance insurance options that will be available.  These options include:  the ability to join a parent's plan until age 26; expanded Medi-Cal eligibility; tax credits to help pay for health insurance; improved student health insurance plans; and catastrophic plans that provide emergency coverage at a lower upfront cost.

Affordable Care Act:

 

Mental Health Resources

Behavioral Health Services is located in room SEC-104, (across from Welcome Center), 1-408-855-5140.  A Mental Health Specialist provides confidential crisis intervention counseling.   These sessions are one hour long and are limited to 5 - 7 sessions/per semester.  Hours are available each week, by appointment.   Since appointments are limited, we do ask for a 24 - 48 hour advance notice, if the student needs to cancel their appointment.  There is no charge for this service.  Examples of reasons why students seek personal counseling are relationship conflicts, loss, feeling bad about oneself, depression, anxiety, cultural and ethnic identity, and various adjustment issues.  

Fall 2018 Personal Counseling Hours
(All hours are subject to change without notice)
Monday: 10 am - 4 pm
Tuesday: 10 am - 4 pm
Wednesday: 10 am - 4 pm
Thursday: 10 am - 4 pm 

Mission College Employees

College employees who experience personal distress are referred to Claremont EAP, call 800-834-3773, which is available 24 hours, 7 days/week.    This service is arranged by our the WVMCCD Human Resources Department to support employees and their immediate family members. 

Community Mental Health Resources

211 - call this number for referral information on basic human needs, such as physical and mental health, employment

24 Hour (EPS) Emergency Psychiatric Services – Santa Clara Valley Medical Center
871 Enborg Ct., San Jose, CA 95128
(408) 885-6100

Asian Americans for Community Involvement
2400 Moorpark Avenue, Suite 300, San Jose, CA 95128
(408) 975-2730
Mental health counseling; many Asian languages spoken

Bill Wilson Center 24 Hour Crisis Line
3490 The Alameda
Santa Clara, CA 95050
(408) 850-6125
Mental/ Physical/ Financial/Sexual problems and more

Child Abuse Reporting Center
408-299-2071; South County:  408 - 683-0601

Elder Abuse - Adult Protective Services
408 -928-3860

Domestic Violence

Community Solutions Crisis Line (24 hours) - 408-683-4118
Next Door Solutions (24 hours) - 408 - 279-2962

National Domestic Violence Hotline (24 hours) -1-800-799-SAFE (7233)

Drug Addiction and Rehab - a comprehensive website of resources and treatment options leading to the path of recovery.

Gateway— Alcohol & Drug Screening, Information, and Referral
1 (800) 488-9919

Mental Health Urgent Care is part of Santa Clara County Mental Health Department

871 Enborg Court
San Jose, CA  95128
408-885-7855; after hours:  1-800-704-0900   Walk-in outpatient crisis clinic, 8 am to 10 pm, 7 days/week.  MHUC provides screening, assessment, crisis intervention, referral and short-term treatment for adolescents and adults.  The program is designed to avoid involuntary hospitalization, psychiatric emergency room visits, and incarceration.

Mental Health Toll-Free Call Center - Toll-free:  1-800-704-0900 or 1-408-885-5673

Momentum for Mental Health (Medi-Cal eligible)
206 S. California Ave., Palo Alto, CA 94306
(650) 617-8340
2001 The Alameda, San Jose, CA 95126
(408) 261-7777
www.momentumformentalhealth.org

NAMI Santa Clara County - 1-408-453-0400  1150 South Bascom Avenue, Suite 24, San Jose, 95128  Mon to Fri:  10 am to 2 pm

Safe Alternatives Shelter
(510) 794-6055 (24 hour hotline)
Interpersonal violence, emergency shelter, temporary restraining orders

SUICIDE AND CRISIS HOTLINE (24 hours) Santa Clara County Mental Health Department - 1-855-278-4204

Santa Clara County Mental Health Call Center24 hours
1 (800) 704-0900
Multi-lingual, Crisis Intervention, Referrals, Short-term counseling

Sexual Assault

Community Solutions (South County) - 408-779-2115

YWCA RAPE CRISIS -24 hours- 408-287-3000 or 650-493-7273 Sexual Assault Crisis Line

YWCA Domestic Violence Department Support Network
375 South 3rd Street, San Jose, 95112
1 (800) 572-2782
Emergency shelter, legal advocacy, counseling

Veterans Crisis Line - 1-800-273-8255 and press 1 or text message to 838255 to receive confidential support 24 hours a day, 7 days a week, 365 days a year.  The Veterans Crisis Line connects Veterans in Crisis and their families and friends with qualified, caring Department of Veterans Affairs responders through this confidential toll-free hotline.  Support for deaf and hard of hearing individuals is available.  You can also chat online confidentially.

Veteran Affairs local Mental Health Clinics (8 am to 4:30 pm).  An Officer of the Day is on duty who would take crisis calls or arrange an appointment for a mental health intake:

VA San Jose Clinic, 80 Great Oaks Blvd, San Jose, CA,  95119, 408-363-3000

VA Menlo Park Clinic, 795 Willow Road, Menlo Park, C,  94025, 650-493-5000, ext. 22234.  This facility is primarily for rehabilitation, not acute mental health crisis.

VA Fremont Clinic, 39199 Liberty St, Fremont, CA, 94538, 510-791-4000

VA Palo Alto facility, 3801 Miranda Avenue, Palo Alto, 94304, 650-493-5000

Mental health care is available on a 24/7 basis at Palo Alto Emergency Room, 3801 Miranda Avenue, Palo Alto, Ca, 94303.

For Combat vets only, there is a non-medical "storefront" Vet Center at 278 N. 2nd St, San Jose, CA, 95112, 408 -993-0829.  Counseling services are available for veterans and their families.

Voices United  (Silicon Valley Resource on Substance Use and Addiction)
(408) 292-7292; Hope Line: 800/NCA-CALL
Substance abuse counseling for individuals and families

Online Presentation - "Mindfulness for Stress Reduction" - by Dr. Amy Saltzman (Spring, 2012)

Crisis Intervention Guidebook - Assisting the Emotionally Distressed Student  - this is a resource guide intended for employee use.  Individuals who may seem troubled are referred to on and off-campus resources.

Free Online Training - QPR (Question, Persuade and Refer (1 to 1.5 hours) for suicide prevention - open to anyone 18 years or older who lives or works in Santa Clara County Like CPR, QPR is an emergency response to someone in crisis. You will learn: myths and facts about suicide; warning signs of suicide; to question or talk with suicidal people; to persuade them to seek help; to refer them to resources. If you have questions, call Zinat Mohamed, 408-885-6421. This program is made possible by YOUR Mental Health Services Act (MHSA) funds.

Free Online Training - Kognito's Students At Risk for Faculty & Staff (45 minutes to 1 hour). Mission College employees are encouraged to take this training to safeguard students and support mental and behavioral health. The goal of this program is to significantly increase the number of people in the community who are trained to identify and talk to students exhibiting signs of psychological distress and motivate them to seek appropriate help.  Possible signs of distress include depression, anxiety and thoughts of suicide.  Learn more at CCC Student Mental Health Program at kognito.com/ccc.

Frequently Asked Questions

 

  1. Do I have to pay each time I visit the Student Health Services?
  2. How is the Student Health Services financially supported?
  3. I was a student last semester, but not now. May I use the Student Health Services?
  4. May I get birth control pills or patches from the Student Health Services?
  5. Did my student health fee pay for medical insurance for me?
  6. Do I have to pay for the over-the-counter medications that the Student Health Services provides?
  7. I don't have health insurance. If I need to see a doctor or go to the hospital, can I get help from the Student Health Services?
  8. I am not a full-time student at Mission College. Will I be able to get help from the Student Health Services?
  9. Does the Student Health Services provide optional medical, dental or vision insurance plan information?
  10. I am enrolled in Distance Learning courses, do I have to pay the health fee?
  11. Do I need to make an appointment for services?
  12. How can I find out more information about the Student Health Services?

 

  1. Do I have to pay each time I visit the Student Health Services? No, many services are at no cost such as first aid for on-campus accidents or injuries, over-the-counter medicines, consultation with a registered nurse, smoking cessation counseling, personal counseling, sexual health information, and referral to community resources. Nominal (very low cost and reasonable) fees are charged for laboratory tests, physician consultation, and immunizations.
  2. How is the Student Health Services financially supported? The Student Health Services is supported by the student health fee that is paid by currently enrolled students at registration time. Non-matriculated programs, such as the Community Education Program, are not routinely charged the student health fee. Therefore, should these students (such as Pharmacy Technician Program or International Students Intensive English Program) seek student health services, they will be charged the student health fee.   The student health fee amount is determined by the State and/or the College's Board of Trustees.   The health fee is not a replacement for personal health care insurance.  The health fee is exempt for 1) students who depend exclusively upon prayer for healing in accordance with the teachings of a bonafide religious sect, denomination, or organization; 2) students who are attending a community college under an approved apprenticeship training program (Ed Code 76355).
  3. I was a student last semester, but not now. May I use the Student Health Services? No, only currently enrolled students may use the health service. For some unique situations, such as completion of the Hepatitis A or B immunization series, students may be permitted to receive their immunizations in the following semester, but will be charged an additional amount to cover for the student health fee.
  4. May I get birth control pills or patches from the Student Health Services? Due to the limited staffing and facility space of the Student Health Services, we refer students to local community resources for family planning and sexually transmitted infections. There are many family planning resources available in Santa Clara County. Please check the website www.plannedparenthood.org/mar-montefor more information on the Planned Parenthood Clinics or call 1-800-711-9848. The Student Health Services does offer pregnancy testing, emergency contraception ("the morning after pill"), condoms, and patient education about sexual health needs.

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  5. Did my student health fee pay for medical insurance for me? No, however, brochures on low cost health and dental/vision insurance plans that are designed for students are available in our office.
  6. Do I have to pay for the over-the-counter medications that the Student Health Services provides? We offer common over-the-counter medications with instructions.
  7. I don't have health insurance. If I need to see a doctor or go to the hospital, can I get help from the Student Health Services? We provide medical physician visits and registered nurse consultations to cover short-term conditions and provide community referral and insurance information.
  8. I am not a full-time student at Mission College. Will I be able to get help from the Student Health Services? Yes, we will serve any currently enrolled student, even if the student is enrolled in 1/2 unit class.
  9. Does the Student Health Services provide voluntary medical, dental or vision insurance plan information? Yes, we do have an array of optional health, medical, vision, and dental insurance plan brochures. These insurance plans were designed for students and are offered at affordable rates. Click onto these links for more details on these plans. We encourage you to check with the vendor regarding specific concerns.
     
  10. I am enrolled in Distance Learning courses, do I have to pay the health fee?  Yes, the student health fee is mandated of all students.  Students who seldom come on campus can still use the Student Health Services, like any other enrolled student.  All students can access the Student Health Services website, just as you are reading this.  This website is actively maintained and updated. The e-health magazine, "Student Health 101," provides timely health and wellness articles.   For your convenience, you can email us your health questions (mc.health.services@wvm.edu).
  11. Do I need to make an appointment for services? We encourage appointments for most routine clinical services, such tuberculosis skin tests, laboratory tests, doctor visits, personal counseling, and immunizations. Of course, if you have an urgent illness or accident, we will try to fit you into our schedule. However, please be aware that the Student Health Services has limited staffing levels. During peak periods, such as the beginning "rush" of each semester, we are able to accommodate only a limited number of students. In short, appointments are highly recommended.   Students who need to cancel appointments, should call the office, 408 - 855 - 5140, 24 - 48 hours in advance so that we can schedule other students in that appointment slot.
  12. How can I find out more information about the Student Health Services?   You are welcome to call us at (408) 855-5140 or come to our office located in room SEC-104.

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